Helpdesk – Support Ticketing Management

Helpdesk

Helpdesk ticketing system streamlines, centralizes and manages all your IT tickets. Take email requests and transform them into service tickets automatically. From the initial ticket request and creation to resolution and closure ticketing system software helps you through every stage. A ticketing system allows you to automate ticket assignment, routing, and escalation to the right agent at the right time. Save time and manual effort for the help desk team and improve help desk agent productivity. Manage your client’s support requests like a pro using this ticket management system. This Helpdesk is built in a manner that any company regardless of how small or big can use it.

Live Demo

Video Demo

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USD 640.00
Purchase Options

Helpdesk – Support Ticketing Management

Helpdesk is Asp.Net MVC5 based web application can be accessed from anywhere using any available device – be that a laptop or a smartphone – with no extra configuration required, just type the app’s URL and check the new tickets – anytime, anywhere. This type of support apps can be used not just by the technical support teams, but by business development and sales departments as well. Web based support software tracks customer requests – keeps them archived and structures – making it easy to look up a client’s history. A ticketing system streamlines, centralizes and manages all your IT tickets. Take email requests and transform them into service tickets automatically. From the initial ticket request and creation to resolution and closure ticketing system software helps you through every stage. A ticketing system allows you to automate ticket assignment, routing, and escalation to the right agent at the right time. Save time and manual effort for the help desk team and improve help desk agent productivity. Manage your client’s support requests like a pro using this ticket management system. This Helpdesk is built in a manner that any company regardless of how small or big can use it.

Helpdesk Ticketing Management has following key features:

  • Dashboard
  • Admin, Company Users login
  • Helpdesk Users
  • Manage Companies
  • Support Tickets
  • Helpdesk Elements
  • Knowledge Base
  • Support Contracts
  • Configuration
  • Statistics
  • Reports
  • Mail
  • Live Chat
Machine

x86-64 (64-bit)

CPU

Operating system dependent

Memory

2 GB

Screen Resolution

1280 x 800, 16-bit color

Hard Disk

200 MB

License

For use on any personal, commercial, or client projects.

Languages Used

Asp.Net MVC, C#.Net, Mobile Responsive Design with Microsoft SQL Server 2008 and above.

System Requirements

.NET 4.5.1 framework, Microsoft SQL Server 2008 and above.

Payment Type

One time Payment :- Once you send the full payment we will give you the entire source code files to you, there after you don’t want to pay any thing.

Delivery Time

We will Send the Download Link to you Within 24 hrs On Working Days(Monday- Friday) And the scripts will deliver within 48 hours On Weekend(Saturday -Sunday).

.Net Framework

.Net Version 4.5.2 or later

Database Engine

Microsoft SQL server 2008 express

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